What We Collect and Why It Matters
We collect your name, email address, phone number, and the account wallet details you submit when you register or process a deposit. When you use DANA, OVO, or GoPay to fund your account, the transaction reference and amount pass through our payment processor so we can
-
1
match your deposit to your account — we do not store your full e-wallet PIN or password. Device data such as your browser type, IP address, and session timestamps are logged automatically for fraud detection and account security. If you contact our support team, that conversation
-
2
history is kept so we can follow up accurately. Data collected in relation to payment transactions — including records tied to DANA, OVO, and GoPay — is retained for the period required by applicable financial compliance rules. All other account data is held only as long
-
3
as your account remains active or until you request deletion. Access to and availability of our services depends on local law and is available only where local law permits. Players in Bekasi and across Indonesia are subject to the same data handling rules described here. If
-
4
you believe any data we hold about you is incorrect, reach out to our support channel and we will correct it within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.